You can request any task that fall in design, research, quality check etc with brief description.
Our design team will work accordingly with your feedbacks.
After your approval, we will deliver the source files.
No Contract. Cancel Anytime.
All plans comes with 2 week trial and these are protected by 100% money back guarantee. You get the idea of our services, quality & turnaround during this time & decide as we are good FIT for your business or not.
During this period, we will do the designs but don't share the source files that means if you like our services and decided to continue with us then you can request for source files and that automatically upgrades from the trial to your selected plan.
To cancel & request a refund, you can write us at an info@osumstudio.com Design is a creative work and that needs your inputs too in form of constructive feedback, so we would like to get 2 rounds of feedback from your end before decision to unplug.
Yes, we do have. To keep our design team available for your limited design tasks, you can request for the Maintenance plan shift from next cycle.
We have 2 small Maintenance plans that comes with Hours limitations.
Here you have 30 Hrs Cap for each month at $700
Here you have 50 Hrs Cap for each month at $1000
Anything above the capping hrs will be billed at $30/hr rate addition.
Our team's standard operating time is 11:00 AM to 8:30 PM IST.
However, we are available most of the time for emergencies and if planned in advanced. Managers will collaborate with you on time that you decided after discussion.
Turnaround will be based on your task assignments and plan selected. We are quite FAST but we are still humans and work on one task at the moment.
You can expect 4 to 6 hrs of work done everyday.
We listed estimated timeframes on landing page above to give an idea about Time estimates.
We are accepting payments by Veem where you can use your credit card easily to do the payments.
We also accept payments by Paypal with 4.5% additional charge as a Paypal fee.
If you are based in India then 18% GST will be additional on invoices that you can claim from government. GST number is mandatory.
At the moment, this process is manual. In later stage, we will make it automated.
All plans are prepaid Plans.
Yes, we are offering 10% discount on quarterly billings.
We work 5 days a week. Monday to Friday.
We take Indian Federal Holidays that will be informed in advance.
Yes, you get all the native file for all work done with full ownership. We are happy to sign NDA's if you required.